Department: | Fakulti Pengurusan Hotel dan Pelancongan |
| Email Address: | patricia362@uitm.edu.my |
| Position: | Pensyarah Kanan |
| Expertise: | Tourism Marketing & support services |
| Status: | Active |
| No. | Research Title | Status | Date of Completion |
| 1. | Dimensionality of Homestay Service Experience for Tourist Satisfaction. | COM | |
| 2. | Critical Service Encounters in UiTMCS: An Exploratory Investigation From Students' Perspective Using Critical Incident Technique | COM | 2002-08-20 |
| 3. | The Financial Impact of The Homestay Tourism in selected villages | COM | 2012-12-31 |
| 4. | Integrating LibQUAL and Kano Model for Library Service Excellence | COM | 2014-01-22 |
| 5. | SUSTAINABILITY INDICATOR DISCLOSURE ON HOTEL WEBSITE: AN ISOMORPHISM FRAMEWORK | COM | 2014-12-14 |
| No. | Innovation Title | Innovation Category |
| 1. | Bidayuh Basket Quiver | Innovation |
| 2. | Talun Bark Beaded Bookmark | Innovation |
| 3. | Bidayuh Bookmark | Innovation |