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| Publication Title | Achieving Superior Operational Performance withTotal Quality Service Operations Management (TQSOM) Model |
| Author |
ABANG HAMIZAM BIN ABANG MOHAR VOON BOO HO FIRDAUS ABDULLAH @ KENNETH KEVIN AKEU |
| Publication type | PROCEEDING PAPER |
| Name of book / journal | - |
| Conference Name | Postgraduate Colloquium 2014 (in conjuction with ICIT-18) |
| ISBN / ISSN | 978-967-10055-9 |
| Publication date | 2014-April-24 |
| Organiser / Publisher | UiTM Sarawak |