View Individual Publication Record
| Publication Title | Measuring Culture of Service Excellence: The Development-Validation Journey |
| Author | VOON BOO HO |
| Publication type | JOURNAL ARTICLE |
| Name of book / journal | - |
| Conference Name | - |
| ISBN / ISSN | 0973-0850 |
| Publication date | 2014-November-03 |
| Organiser / Publisher | - |