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| Publication Title | Identifying and Validating Dimensions of Service Quality for the Banking Industry in Malaysia |
| Author |
FIRDAUS ABDULLAH @ KENNETH KEVIN AKEU VOON BOO HO JASMINE VIVIENNE ANDREW |
| Publication type | PROCEEDING PAPER |
| Name of book / journal | - |
| Conference Name | International Conference on Business and Economic Research (ICBER) |
| ISBN / ISSN | 978-967-5705-00-7 |
| Publication date | 2010-March-15 |
| Organiser / Publisher | Global Research Agency |