View Individual Publication Record
Publication Title | Measuring Service Performance with Bank Service Quality (BSQ) Index |
Author |
ROSITA BT HAJI SUHAIMI FIRDAUS ABDULLAH @ KENNETH KEVIN AKEU GLUMA ANAK SABAN JAMIL BIN HAMALI |
Publication type | PROCEEDING PAPER |
Name of book / journal | - |
Conference Name | 11th International Business Research Conference |
ISBN / ISSN | 978-0-980-4557-0-7 |
Publication date | 2009-December-02 |
Organiser / Publisher | World Business Institute |