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| Publication Title | SELECTED TRANSFORMATIONAL LEADERSHIP CHARACTERISTICS AND SERVICE QUALITY: THE MEDIATING ROLE OF EMPOWERMENT |
| Author | ZALINA BINTI IBRAHIM |
| Publication type | PROCEEDING PAPER |
| Name of book / journal | - |
| Conference Name | 1st Terengganu International Business & Economic Conference 2008 |
| ISBN / ISSN | 978-983-99919-9-4 |
| Publication date | 2008-November-26 |
| Organiser / Publisher | UiTM Terengganu |