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| Publication Title | Towards service excellence in higher education: A market-oriented approach |
| Author | VOON BOO HO |
| Publication type | BOOK |
| Name of book / journal | - |
| Conference Name | - |
| ISBN / ISSN | 978-967-305-104-5 |
| Publication date | 2009-July-08 |
| Organiser / Publisher | - |