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Publication Title Factors Influencing the Switching Behaviour of Telecommunication Customers  
Author VOON BOO HO
Publication type PROCEEDING PAPER  
Name of book / journal
Conference Name The 4th Borneo Research Education Conference (BREC 2016) 
ISBN / ISSN 978-967-0828-10-7 
Publication date 2016-August-17 
Organiser / Publisher UiTM Sarawak