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| Publication Title | Voices of Students: A Customer-Focused Approach to Continuous Service Quality Advancement in igher Education |
| Author | VOON BOO HO |
| Publication type | PROCEEDING PAPER |
| Name of book / journal | - |
| Conference Name | SEAAIR 2005 |
| ISBN / ISSN | |
| Publication date | 1970-January-01 |
| Organiser / Publisher | South East Asian Association for Institutional Research (SEAAIR) and Widyatama University |