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| Publication Title | IRSSM-6 The 6th International Research Symposium in Service Management "Service Imperatives in the New Economy: Service Excellence for Sustainability" |
| Author |
NG KUI CHOO JAMIL BIN HAMALI LAU UNG HUA CHAN AI NYET AFFIDAH BINTI MORNI CHUNG SIEW MEE @ ELLEN CHUNG FIRDAUS ABDULLAH @ KENNETH KEVIN AKEU VOON BOO HO SAIRA AK JOE LEONG SIOW HOO CORINA AK JOSEPH LILLY AK METOM AMELIA AK ALFRED TOM DAYANG FARIDAH BINTI ABANG BOHARI JOHN FRANCIS AK NOYAN KIMBERLEY LAU YIH LONG JACQUELINE SUSAN ANAK RIJENG @ REJENG DAYANG ZARINAH BT AWG BOHARI |
| Publication type | JOURNAL ARTICLE |
| Name of book / journal | - |
| Conference Name | - |
| ISBN / ISSN | 1877-0428 |
| Publication date | 2016-June-15 |
| Organiser / Publisher | - |