Abstract |
In Malaysia, a receipt is a proof of payment, received after a customer has
made a payment and the vendor has confirmed the payment from the buyer.
This is the norm and it is important that receipts are kept as evidence for tax
exemption, exchange or for any other reasons. However, because of the
different materials used for printing the receipts, the printout may gradually
fade over time and cause the buyer to experience losses even if the receipt is
still available. One potential solution to this problem is to produce a form of
digital receipt, “Green Revolution: Paperless Receipt” which all vendors can
issue as receipts for payments received. No receipt papers need to be given
to the customers after they have made their purchases. If customers want
physical receipts, all they need to do is to scan the QR code displayed on the
screen at the counter using their smartphone and thereafter, the detailed
descriptions of the items bought will be displayed. In general, this system will
not only provide a new platform to help customers in managing their receipts,
but it will also promote an environmentally sustainable practice for in-store
shopping. |