Project Title Easy Order
Project Category Design
Abstract Easy Order is a design that can be used by most of the restaurants. It is made to reduce the human error in getting the order from the customer. Basically, waiter tends to wait for so long for the customer to make order while at the same time there are many customers to be served. As for customers side, they always have problem in receiving the wrong ordered menu and this will result in an unsatisfied customer. These errors are due to the crowded customers at the time and there exists the barriers in communication. The design of Easy Order is really helpful to the owner of the restaurant where it can reduce cost in hiring workers. Easy Order acts as the waiter, where the customers just have to apply this application system through their tablets or hand-phones. The uniqueness of this design is that, customers' do not have to wait for too long for waiter but all they have to do is just to click on the menu what they want and that message is directly received by the chef or workers in the kitchen. Last but not least, Easy Order will bring positive impact to the socioeconomic where it will help in reducing cost of hiring workers but at the same time increase the profit in income. To the community even, it would ease the work in restaurant and surely customers will be satisfied with the restaurant service. Overall, there is commercialization potential of this design as it is an application system required by many owners of restaurants in reaching zero human error.
Validation Status Validated
Validation Date 2016-08-02


Staff Status
Tang Howe Eng, Dr. Leader


Event Name Event Date Event Level Achievement Event Venue
Sarawak Invention, Innovation & Design Expo (SIIDEx 2016) 2016-01-29 State Participation Dewan Jubli, UiTM Sarawak